May 6, 2015
April 24, 2015
September 5, 2013
Businesses need to not only consider what loyalty rewards to offer, but how to motivate their target audience to participate in the programs they’ve created.
August 30, 2013
To become an industry leader in satisfaction, customers shouldn’t just be enrolled in loyalty programs, they should be truly engaged with them.
August 29, 2013
Following a record-breaking quarter, Starbucks has asserted it has high-caliber loyalty programs to thank for its success.
August 28, 2013
One excellent strategy for companies in the travel and tourism industry is to consider how they can use their locations to their advantage.
August 27, 2013
Loyalty programs remain underutilized in the wireless sphere, meaning companies that buck this trend stand to greatly enhance customer experience and results.
August 26, 2013
While consumers might be expecting holiday promotions from their favorite brands, companies can use surprise and delight to add some much-needed thrill.
August 21, 2013
Cable companies are well-positioned to not only attract the right customers but improve customer retention as well in the new era of multi-screen viewing and alternative programming sources.