Businesses need to not only consider what loyalty rewards to offer, but how to motivate their target audience to participate in the programs they’ve created.
To become an industry leader in satisfaction, customers shouldn’t just be enrolled in loyalty programs, they should be truly engaged with them.
Following a record-breaking quarter, Starbucks has asserted it has high-caliber loyalty programs to thank for its success.
One excellent strategy for companies in the travel and tourism industry is to consider how they can use their locations to their advantage.
Loyalty programs remain underutilized in the wireless sphere, meaning companies that buck this trend stand to greatly enhance customer experience and results.